Privacy Policy

1. Introduction

Welcome to TCLC AI Services Private Limited. We are committed to protecting your business and personal data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information through our website and various software applications (collectively, “The Services”).

2. Information We Collect

• Account Information: When you authenticate via Google OAuth, we access your name, email address, and language preference. We use this to verify your identity and secure your account.
• Business & User Content: We collect data you upload or input into our Services (e.g., customer details, pricing, logs, and business documents).
• Usage Data: We collect metadata about how you interact with our AI models to improve system performance and accuracy.
• Payment Data: For all financial transactions handled by our payment gateway partners, we do not store credit card numbers or UPI PINs on our servers.

3. How We Use Your Data

We use the collected data to:

• Provide, maintain, and improve our AI-driven solutions.
• Process payments and send automated receipts.
• Monitor for fraudulent activity or unauthorized access.
• Train our internal models (anonymized data only) to provide better suggestions.

4. Data Retention & Security

We retain your data as long as your account is active. We employ industry-standard SSL/TLS encryption for data in transit and at rest. While we strive for absolute security, no method of electronic storage is 100% secure; however, we undergo regular security audits to mitigate risks.